Effective: August 15, 2011
If you have questions or concerns regarding this privacy statement, you should first contact us at [email@example.com] If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns. We take your privacy very seriously. Because of this we want to provide you with information on how we collect, gather, and identify information during your visit to our site.
Information Collection and Use
We collect your name and email address and in some cases your sport and role when you choose to opt-into receiving our newsletters, e-books, reports, or complete our “contact us form” to send us a message. We use this information for the purposes of contacting you with the information you have requested, and to service your requests on our site. We don’t share your email or name with any third parties for their promotional purposes or otherwise.
Refer a Friend Feature: – We collect your name and email, as well as the email addresses of the friends you choose to refer on the contact form to complete your request. This information is used solely for the purpose of sending out this one time email and is not used for any promotional purposes or email campaigns.
Surveys: We may from time to time provide a link to a third-party survey company for our Users to fill out. Surveys provide us with information on sports psychology to help us better understand our users’ service needs. We encourage you to submit this information so we can provide you a more personalized experience on our web site but participation is entirely voluntary. We use a service provider to serve our users surveys. This service provider is not authorized to use your information for any other purposes.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, you will receive confirmation of any orders, response to any email inquiries and if our service is temporarily suspended for maintenance, we will send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. This may include order confirmations, emails containing tracking number details.
Newsletters and Free Reports
Peak performance has an opt-in newsletter and free reports to which you can subscribe by entering your email and name information in the box provided. This information is collected solely by Peak Performance Sports, LLC and is not shared with any third parties. You can opt out of future mailings by (1) Using the “cancel subscription” links placed at the bottom of each outgoing email, or (2) send an email to Peak Performance Sports, LLC using our contact us form: http://www.peaksports.com/contact.php
If you use a bulletin board, blog, or chat room on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information that you choose to submit in these forums.
Peak Performance Sports, LLC fulfills and ships all orders for delivery processed on our site. We also employ the services of a service provider to process payment on our website for purchases you make on our site. The cart is co-branded as a Peak Performance Sports, LLC page while payment is collected and processed by a service provider when the “Credit Card” option is selected for payment. When you select the “PayPal” option, your payment information is processed by PayPal on behalf of Peak Performance Sports. None of these service providers are authorized to use your information for any promotional purposes or any other functions beyond the ones described above.
To access or update your information on our site such as your email address, please contact us via email with your request at: – firstname.lastname@example.org .
We may disclose your personally identifiable information when legally obligated to do so in such circumstances as to comply with a judicial proceeding, court order, or subpoena where a formal request has been made by the government or law enforcement agencies.
Links to Third Party Sites
We offer outside links in the peaksports.com website, which link to other websites. These outside sites are not under the control of Peak Performance Sports. We are not responsible for the contents of any linked site.
When you interact with the Site, we try to make that experience simple and meaningful. When you visit our Site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer’s hard drive and are used to indicate whether you have visited the Site previously.
Choices about Cookies: You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences).
Our Practices Regarding Cookies: We administer cookies on our site to provide you customized content, keep track of preferences you specify while using the site, estimate and report our audience and traffic and conduct research to improve our services to you. None of the information in these cookies is tied to your personally identifiable information.
Clear Gifs (Web Beacons)
We employ [or our third party partner employs] a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie the information gathered by clear gifs, specifically www.tellafriendking.com, to our customers’ personally identifiable information.
Security and Data Storage
Our Site has security measures in place to help protect against the loss, misuse, and alteration of the personal information and Data under our control. Peak Performance Sports, LLC employs industry-standard technology to help prevent interference or access from outside intruders. Our payment processors employ SSL [Secure Socket Layer] encryption to ensure that users’ sensitive information is protected and encrypted when processing credit card transactions on our site during the payment process.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Reviews: Should you decide to write a review, we request certain personal information such as your first name, last name, city and country of residence, and your email address (which we do not publish) to complete your review. Please be aware that any personally identifiable information you submit within a review can be read, collected, or used by other users. We are not responsible for any personally identifiable information that you may choose to submit in these forums.
Testimonials: When you submit a Testimonial to Peak Performance Sports, LLC, we collect and publish your information, which may include your first and last name, sport, and or current location. We obtain your permission prior to posting your testimonial on our site.
Changes to this Statement
Peak Performance Sports, LLC may update this Statement at any time, so please review it frequently. If we make material changes to this Statement, we will notify you in this Statement, by email or by a notice posted on the home page of the Site.
Peak Performance Sports, LLC
Via e-mail: firstname.lastname@example.org
Peak Performance Sports
7380 Sand Lake Road.
Orlando, FL 32810
Toll Free: 888-742-7225
Local Phone: 407-909-1700
Fax Number: 407-909-1789